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Service |
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Service target |
| one purchase and life-long service |
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After-sale training |
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the company can provide training to the operators and maintenance workers for the equipment performance,
characteristics, daily maintenance, working principle, function of each sub-system, calibration and operation of
equipment, trouble-shooting method, and safety so that the trained people will independently operate and solve the
ordinary common problem。 |
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Maintenance |
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at the first year of operation, Ouxin shall provide technician to the client at once per half year for technical
training and after-sale service, the technician shall provide testing report and improving suggestion。 |
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Warranty |
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Ouxin provide a one-year warranty to its product after its installation and inspection testing, during which
period, the company shall provide free technical assistance, and replacement part for damage caused not by
customer’s incorrect operation. In case the problem cannot be solved through telephone or internet, Ouxin shall
send its repairperson to the client premises and provide the after-sales service。 |
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Customer complaints |
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complaining phones (24hr): 13906420872 13605329703 Fax: 0532-88704366 Email: qdosin@126.com |
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